01
UX Research
Finding out how people actually work before deciding how the software should.
- User interviews
- Surveys & questionnaires
- Personas & audience mapping
- Journey mapping
- Competitor & heuristic analysis
- Usability audits of existing products
UI/UX Design
Design that makes the product obvious.
Research, structure and interface work aimed at making a product obvious to use. That is a higher bar than making it photograph well, and it is the one that shows up in your support inbox.
6 services in this areaWhat's Included
Everything under UI/UX Design
02
Information Architecture
Deciding where everything lives, which is most of what makes a product feel simple.
- Site maps & content structure
- User flows
- Navigation design
- Taxonomy & labelling
- Feature prioritisation
- Wireframes
03
UI Design
The surface layer: type, colour, spacing and state, applied consistently across every screen.
- Visual design
- Typography & colour systems
- Iconography
- Responsive layouts
- Motion & micro-interactions
- Light & dark themes
04
Prototyping
Something clickable to react to, long before it becomes expensive to change.
- Interactive prototypes
- Clickable user flows
- Stakeholder walkthroughs
- Animation specifications
- Developer handoff specs
- Revision cycles
05
Design Systems
A component library the whole team builds from, so the tenth screen still looks like the first.
- Component libraries
- Design tokens
- Pattern documentation
- Figma library setup
- Contribution & governance rules
- Developer handoff
06
Usability Testing
Watching real people use it, which reliably beats opinions expressed in a meeting room.
- Test planning & scripts
- Moderated sessions
- Unmoderated remote testing
- Findings & severity ranking
- Accessibility review (WCAG)
- Iteration roadmap
Our Approach
How we approach design
Most usability problems are decided long before anyone opens a design tool. They live in the structure rather than the surface.
How We Work- Research before pixelsWe talk to the people who will use it before deciding what it looks like.
- Structure firstInformation architecture and flows get settled before any visual work begins.
- Test while it is cheapA prototype costs hours to change. A built product costs weeks.
- Hand over a systemComponents and tokens, rather than a folder of flat screens.
Ready When You Are
Let's Scope It Properly
Tell us the outcome you are after and we will tell you what it actually takes.
